Charging Sessions

• Why am I being charged public prices for charging at home or work with my Charge myHyundai charging card?
• Where can I find my charging sessions in the Charge myHyundai account?
• Can I charge my vehicle abroad?
• Why am I being charged for charging sessions that occurred a long time ago?

Charging Stations

• What should I do if a charging station is not working?

Authentication via Card / App

• How can I charge via the Charge myHyundai app?
• How can I start and stop a charging session?

Plug & Charge

• Why isn't Plug & Charge working even though it shows as "enabled" in my Charge myHyundai contract?
• Why isn't Plug & Charge working even though my vehicle and the station support it?
• How can I stop my charging process at the station via Plug & Charge?
• Can I charge my Plug & Charge capable vehicle at every charging station?
• Is Plug & Charge for free? 
• What should I consider when selling my vehicle regarding Plug & Charge?

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