Skip to main content
Back to
Homepage
Back to
Homepage
Frequently Asked Questions
Search
Charge myHyundai
Payment & Billing
Payment & Billing
Payment
What is preauthorisation, and how does it work?
What payment methods do you accept for the different account types?
What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
How can I change my payment method?
How can I update or change my payment details or payment method?
Invoices
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Why did I get a payment reminder or dunning letter?
Why doesn't the amount on my invoice match the total of my charging sessions?
When can I expect to receive and view my invoice in my Charge myHyundai account?
How can I view my invoice? How can I see the status of a Charge myHyundai invoice?
What is the structure of the monthly Charge myHyundai invoices?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 20 3872 2477
Email:
uk@chargemyhyundai.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.